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Refund policy

We will gladly accept your hair extensions back for a full refund or exchange, within 14 days of receiving, so long as they are unopened with the original hygiene seal intact. Due to hygienic reasons, once the package has been opened, the hair becomes final sale.

If you believe that you have received defective merchandise, please contact us within 48 hours of receiving the item. We will NOT allow an exchange if the item has ANY signs of being worn. Hair cannot be opened, brushed, washed, fingered through, combed, cut, or taken out of the bundle.

    Are there any charges to return?

    • The original shipping charge is non-refundable.
    • The customer is responsible for return shipping charges. 

    How do I return my item(s)?

    • To begin the return process, please email us info@hush.ae